Testimonials

Customer satisfaction is very important to us at Archway Cooling & Heating Inc. Some of our customer testimonials are listed here.

DT from Belleville:

Called the company for an estimate and they were able to come out right away. The salesperson was flexible with my schedule. They took time to review all of my current equipment as well as identify improvements. All of my questions and concerns were answered. Their pricing was very competitive. They were not the most expensive or the cheapest. Overall, I am quite satisfied with their quality of work and would recommend them.

AM from Belleville

We got quotes from three companies. Archway was not the least expensive, nor the most expensive. Their staff were professional and accommodated our schedule. After selecting Archway, we scheduled the installation and that was completed on time. The workmen cleaned up everything before thy left. We are very satisfied and would recommend them.

RD from Belleville

I was very pleased with the responsiveness of the contractor. They were able to install the unit in a timely manner. I have used Archway to service my previous system many times. They have always shown up on time, were very courteous and accurate with time estimates. I would recommend Archway to anyone.

"Dear Archway,

I would like to thank you for taking care of our furnace. Jean was so nice about getting someone out to our house quickly. Scott, one of your employees, was not only efficient, but so pleasant to talk to. He explained what needed to be done to our furnace in terms my husband and I could understand. Thank you again for your service. Your company has always done an excellent job for us. It is so nice to have a company I can trust."

Sincerely,
PW, Belleville, IL

"This is the 2nd Trane unit we've purchased through Archway. They were great both times….very thorough and professional!"

JH
Maryville, IL

"Archway could not have treated us better. They all were professional and courteous."

SJ
Belleville, IL

"Every one of the professionals at Archway Cooling & Heating went above and beyond to ensure we were completely satisfied. Since the installation, our home has been very comfortable and the system is so quiet. We are looking forward to seeing how the Clean Effects air filtration system works."

JM
Shiloh, IL

Dear Archway,

"We are so pleased with our new air conditioner. Perfect timing with the hot summer.
Enjoyed talking to you the day you stopped by and will recommend you and all your employees in the future."

Sincerely,
S&K H
O'Fallon, IL

"Great Product. Fair Price. Great Service. Great Before/After Service."

NF
O'Fallon, IL